{"xsrfToken":"BDBW-SSXN-SXMX-ZY7M_97581c8077ca9d8f6a12954c1a9c552757214804_lout","branding":{"id":"3","key":"cs","name":"Customer Support ","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/11","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#011026","headerLinkHoverBGColor":"#011026","headerBadgeColor":"#011026"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/7ed45338-9dbc-480f-8e3a-b08ddae79290/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNjhhZjQzMy0yYzJhLTQ2NDUtOTg5MC0xODVjOTgzYTYzOTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjdlZDQ1MzM4LTlkYmMtNDgwZi04ZTNhLWIwOGRkYWU3OTI5MCI6WyJyZWFkIl19LCJleHAiOjE2MTg4NDk4NjcsIm5iZiI6MTYxODg0OTIwN30.-gAigIJIKnP1aNRqdmqis2JIJ3lFXiGC4YVG5RF_f1s&client=368af433-2c2a-4645-9890-185c983a6398&mode=fit","logoId":"7ed45338-9dbc-480f-8e3a-b08ddae79290","isLogoAvailable":true,"helpCenterTitle":"How can we help?","sharedPortalName":"Proximie Help Center","userInitialAnnouncementHeader":"Popular articles","userInitialAnnouncementMessageWiki":"<p><a href=\"https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1311375373?src=portal_announcement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Two Factor Authentication</a><br> <a href=\"https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1401487429?src=portal_announcement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">System Requirements</a><br> <a href=\"https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1396965738?src=portal_announcement\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Audio Troubleshooting Guide</a></p>","translations":{"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"Proximie Help Center","announcementHeader":"Popular articles","announcementMessage":"[Two Factor Authentication|https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1311375373?src=portal_announcement]\n[System Requirements|https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1401487429?src=portal_announcement]\n[Audio Troubleshooting Guide|https://proximie.atlassian.net/servicedesk/customer/portal/3/article/1396965738?src=portal_announcement]","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1a223f","helpCenterTitleColor":"#00c3ff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/c29b4719-1a8f-47e6-bf05-671334aa8994/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNjhhZjQzMy0yYzJhLTQ2NDUtOTg5MC0xODVjOTgzYTYzOTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmMyOWI0NzE5LTFhOGYtNDdlNi1iZjA1LTY3MTMzNGFhODk5NCI6WyJyZWFkIl19LCJleHAiOjE2MTg4NDk4NjcsIm5iZiI6MTYxODg0OTIwN30.zoZe8RmoZOVR9RcApOLm88Ao8yFeZHulEK4WHdaMXxA&client=368af433-2c2a-4645-9890-185c983a6398&height=300&mode=fit","bannerMediaApiFileId":"c29b4719-1a8f-47e6-bf05-671334aa8994","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"cs","projectId":10402,"serviceDeskId":3,"name":"Customer Support ","description":"","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"25","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10717,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10717","groups":[8],"key":""},{"id":"24","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10706,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10706","groups":[8],"key":""},{"id":"26","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10725,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10725","groups":[8],"key":""},{"id":"28","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10710,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10710","groups":[8],"key":""},{"id":"29","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10745,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10745","groups":[8],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[25,24,26,28,29]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2c57075b-2033-3a35-8e8f-6b56dcf1ee34","appLinkName":"System Confluence","appLinkUrl":"https://proximie.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Public Support Documentation","spaceUrl":"https://proximie.atlassian.net/wiki/spaces/PSD"},"labels":[],"projectKey":"OS","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false},"canViewCreateRequestForm":true,"isProjectSimplified":false},"reqCreate":{"id":26,"projectId":10402,"form":{"name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","intro":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","instructions":"","icon":10725,"iconUrl":"https://proximie.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10725","key":""},"fields":[{"fieldType":"text","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true},{"fieldType":"textarea","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true},{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/26","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/26","calendarParams":{"firstDay":0,"date":"2021-04-19T12:21:07-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"2c57075b-2033-3a35-8e8f-6b56dcf1ee34","appLinkName":"System Confluence","appLinkUrl":"https://proximie.atlassian.net/wiki","spaceKey":"PSD","spaceName":"Public Support Documentation","spaceUrl":"https://proximie.atlassian.net/wiki/spaces/PSD"},"labels":[],"projectKey":"OS","serviceDeskId":3},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":true,"siteKey":"6Ld4_hgUAAAAANjrBz-GTX5-V_jL1Y9o9kpmmdPW","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIzNjhhZjQzMy0yYzJhLTQ2NDUtOTg5MC0xODVjOTgzYTYzOTgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE2MTg4NTA0NjcsIm5iZiI6MTYxODg0OTIwN30.bBJ1Plvjp9PoHIT-gec1cX22QmX6elxRFabA12Lb3l8","targetCollection":"upload-project-10402","endpointUrl":"https://api.media.atlassian.com","clientId":"368af433-2c2a-4645-9890-185c983a6398","tokenDurationInMins":20},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=proximie","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BDBW-SSXN-SXMX-ZY7M_97581c8077ca9d8f6a12954c1a9c552757214804_lout","baseUrl":"https://proximie.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"368af433-2c2a-4645-9890-185c983a6398","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}